Franchise businesses operate on a unique business model where a parent company or franchisor grants the right to use its brand name, products, and services to independent operators or franchisees. These franchisees operate their businesses under the franchisor’s guidelines and pay a fee for the right to use the brand name and system.
Customer relationship management (CRM) is a critical aspect of any franchise business since it helps in managing customer data, interactions, and relationships. The right CRM software can help streamline franchise operations and enhance customer satisfaction. In this article, we will discuss the best CRM software for a franchise business.
Here are some of the best Franchise CRM available in the market you can check.
One of the best franchise CRM that provides all performance data in a single window. It not only benefits franchisors by providing all unit reports in a centralized but also helps franchise owners to monitor their sales & helps in simplifying the marketing process. If you own a franchise business Meet Brandwide is the only solution for you.
Benefits for franchisors:
● Franchise Marketing
● Franchise Sales
● Onboarding & LMS
● Franchise Management
● Royalty Management
● Compliance & Audits
Benefits for franchisees:
- Communication & Collaboratio
- Outreach & lead capture
- Local marketing & Review Management
- Sales & pipeline management
Salesforce is one of the most popular CRM software used by businesses worldwide. The software is cloud-based, and it offers a wide range of features that can help franchise businesses manage customer data, track customer interactions, and analyze customer behaviour. Salesforce also offers a multi-tenant architecture, which means that franchisees can access the software from anywhere with an internet connection.
Zoho CRM is another popular CRM software for franchise businesses. The software is cloud-based, and it offers a range of features, including sales forecasting, lead management, and analytics. Zoho CRM also offers multi-language and multi-currency support, which can be beneficial for franchise businesses with international operations.
Hubspot CRM is a free cloud-based CRM software that can help franchise businesses manage customer data, track customer interactions, and automate marketing campaigns. The software also offers a range of integrations with other Hubspot products, including marketing automation, sales, and service software.
is a sales-focused CRM software that can help franchise businesses manage sales pipelines, track deals, and automate sales processes. The software offers a range of features, including email integration, activity tracking, and reporting. Pipedrive CRM also offers a