Keeping in pace with customers’ growing demand, prominent financial institutions like Bajaj Finserv extend numerous financial offerings, along with varied near-instant assistance to customer queries, doubts, inquiries, and grievances.
The easy accessibility of multiple Bajaj Finserv customer care services simplifies online transactions and reduces the hassles of EMI payment and borrowing, thereby developing a holistic relationship with customers. Residents of Kolkata will get a comprehensive experience while availing of any financial service or products from the NBFC. Moreover, they can reach the customer care executive via the Bajaj Finserv customer care number Kolkata, Experia portal etc., to convey their queries or inquiries.
Know the different ways to reach Bajaj Finserv customer care in Kolkata
Users get bestowed with various customer care service options, helping get quick solutions while availing a credit option and other notable financial services.
Bajaj Finserv customer care number
Users can conveniently reach customer care support by dialling the Bajaj Finserv toll-free number – 08698010101. Besides sorting out doubts and grievances, users can also call if they have the simplest doubts or queries. However, if a person calls from an unregistered mobile number, they should carry the customer ID or Bajaj Finserv EMI Network card number.
Bajaj Finserv customer care email ID
Users can also compose an email with elaborate details regarding the query and send it to wecare@bajajfinserv.in. The customer executive will revert to the query within two working days.
Bajaj Finserv customer portal- Experia
Bajaj Finserv values its customers and ensures quick assistance around the clock. Hence, it has launched the feature-rich Bajaj Finserv Experia portal. The portal provides a one-stop solution helping one assess loan details, download vital documents, and offer prompt assistance to customers’ concerns and queries.
However, before reaping the multiple benefits of the portal, users must have a well-rounded idea regarding the login procedure of the portal.
Step 1: Go to the Bajaj Finserv customer portal
Step 2: Now, use Bajaj customer portal login credentials like customer ID, email address or mobile number.
Step 3: One can validate the details with the OTP sent to the registered mobile number or use the password.
Step 4: Proceed by clicking on ‘Generate OTP’ or ‘Next’.
Step 5: Enter other relevant details and submit it.
Besides availing of any financial service and assistance from the Bajaj Finserv-customer portal, users can also take the help of the dedicated mobile app.
Bajaj Finserv app
Here are the steps that will assist one to state queries using the Bajaj Finserv app:
Step 1: Download the Bajaj Finserv app from the Google Play Store and App Store and log in with the necessary credentials.
Step 2: Mention the query and subquery type
Step 3: Furthermore, mention the product regarding which the query is about.
Step 4: Provide information and submit it.
Moreover, users can opt for SMS-based assistance to receive instant help from the executive during monetary urgency.
Besides knowing the multiple ways of Bajaj Finserv customer care support, individuals should know about the services offered by the NBFC.
Services extended by the Bajaj Finserv customer care support
Besides stating queries and grievances, users can also use the multiple customer care services to get the following services, helping them make timely payments, manage budgets and dodge unnecessary monetary burdens:
Make online payments:
With the easy availability of the varied customer care services, making EMI payments has become convenient, saving users from paying additional penalty charges. Moreover, users receive notifications regarding the due dates and payments.
Access loan details:
Users can easily track their loan accounts from the Bajaj Finserv Experia portal and app, helping them identify discrepancies and keep updates regarding the payments.
Download vital documents:
The portal facilitates the downloading of vital documents like interest certificates, loan account statements, no objection certificates, etc. Keeping all these documents is essential while availing of any credit option or making any purchase.
Assess pre-approved offers:
Users can also check the exclusive pre-approved offer from the customer care portal by submitting their name and contact details. These offers streamline the lending process making it easy to avail of credit options.
Moreover, users can access the status of the Bajaj Finserv EMI card and update and contact their personal or residential address.
In conclusion, customers hailing from Kolkata can sail through any borrowing or other financial services with instant support from the NBFC. Contacting Bajaj Finserv customer care number Kolkata or reaching the Experia portal will bring out an easy solution and make the lending process or purchase hassle-free.
